Trezor.io/Start® — Starting™ Up Your Device

Download & Install Trezor Suite

Go to trezor.io/start for the official desktop or web app[web:1]
Choose Windows, MacOS, Linux, or continue in browser
Download and install. For desktop, follow on-screen installer prompts
Verify software publisher is Trezor Company s.r.o.
Run Suite and accept optional settings (data collection opt-in/out)

Official Download

For browser use, no installation required. Desktop app offers broader device support & features.

Prepare Trezor Device for Setup

Unbox and check tamper-evident seals—about holographic label integrity[web:3][web:5]
Contact support if the seal is broken or box appears tampered
Connect device via USB to computer
Use official cables provided for maximum connection reliability
Open Trezor Suite; device auto-detects for setup

Only connect to USB ports on trusted computers; avoid charging stations or public ports to prevent data threats.

Step-by-Step Device Setup in Suite

Firmware Installation

Click "Set up my Trezor" in Suite[web:3][web:30]
If prompted, install the latest firmware—follow device and Suite screen prompts
Device reboots after firmware install
Continue setup when Suite reconfirms detection

Wallet Creation & Backup

Choose "Create new wallet" (or "Recover wallet" to restore from existing seed)[web:3][web:5][web:30]
Select “Standard seed backup” to begin the recovery phrase process
Device displays 12 or 24 recovery words—write each word down carefully, in exact order
Verify, confirm the seed phrase on your device

Never type your Trezor seed phrase into computers, websites, or cameras. Only physical paper or offline metal backups are safe.

PIN Setup & Wallet Finalization

Follow prompts to set a PIN code—choose a strong, non-trivial number[web:3][web:5][web:30]
Confirm PIN using blind matrix mapping on device for extra security
Repeat PIN entry to confirm
Activate coins in Suite—select Bitcoin, Ethereum, ERC-20s, etc.
Complete setup and access Suite wallet dashboard

Always enable PIN. For advanced security, add a passphrase to create hidden wallets unlinked from backups.

Backup, Device Security & Tips

Protecting Your Recovery Seed

Your seed phrase is the lifeline of your wallet. Store it offline, in a safe or fireproof metal plate. Never email, photograph, or share it. Losing this backup means losing all stored assets.[web:3][web:5][web:30]

Advanced PIN and Passphrase Usage

PIN protects against unauthorized physical device access
Passphrase feature enables "hidden wallets" for advanced privacy and fund separation[web:3]
Both features are accessible directly in Setup flow and Suite settings
Device will require physical confirmation for every signing action, ensuring wallets cannot be compromised remotely

        Regularly update Suite, firmware, and Bridge for security patches and smooth operation.
      

Frequently Asked Questions

What if my device isn’t detected? Try reconnecting, swapping USB ports, or using a new cable.[web:30]

How do I recover a lost PIN? Reset device and restore wallet using your recovery seed.

Can I access Suite from multiple devices? Yes; just use the same setup process and seed backup.[web:3][web:30]

Why opt for the desktop app? It provides fuller compatibility, direct device communication, and more features than the web version.

Expert Setup & Support

Book a live onboarding session with a Trezor Expert for guided step-by-step setup[web:1][web:34]
Available for all Trezor devices and user languages
Address troubleshooting, device authentication, and wallet management concerns in a secure environment

Book Onboarding

Never hesitate to contact official support before, during, or after setup for device or security questions.

Latest Updates (September 2025)

Firmware enhancements for device integrity and transaction verification
Expanded coin support, privacy UI options, improved performance[web:5]
Live onboarding and knowledge base guides now available in more languages[web:34]